Professional remote support for Windows. Fast, secure and simple — built for technicians who need to help customers without being in front of their computer.
Windows remote assistance for real-world technical support.
Focused on the tools a technician uses every day.
View and control the remote Windows computer using mouse and keyboard.
Move text between the technician and remote computer without retyping it.
Transfer files during a support session directly through LRS.
Continue supported remote assistance when Windows displays UAC / Secure Desktop prompts.
Use familiar Windows interactions, including context menus and Paste workflows.
A focused Windows support tool developed and operated by Latinformatics.
The customer runs the LRS Agent. The authorized technician connects with the LRS Viewer and provides remote assistance.
Introductory pricing for the first 25 LRS customers.
Founding customers keep their introductory rate while their subscription remains continuously active.
See Subscription OptionsLicense: Each subscription includes 1 Viewer. The Viewer can connect to different LRS Agents, with one active remote support session at a time. Introductory offer limited to the first 25 customers and may change for new customers. Taxes, if applicable, are additional.
Choose the billing option that works best for you. Each subscription includes 1 Viewer. Your Viewer can connect to different LRS Agents, with one active remote support session at a time.
$119.88 USD/year
Equivalent to $9.99/month. Billed annually and renews annually until canceled.
$14.99 USD/month
Billed monthly and renews monthly until canceled.
Payments and recurring billing are processed by PayPal. By subscribing, you agree to the LRS Terms of Service, LRS Privacy Policy, and Refund & Cancellation Policy. After approval, we will show your subscription confirmation and activation instructions.
LRS 1.0 is designed for supported Windows computers with an active Internet connection. Availability and performance can vary with the computer, Windows configuration, network quality and security policies.
Download the digitally signed Latinformatics Remote Support® installer you need.
Official LRS 1.0 installers. Digitally signed by Latinformatics.
Contact Latinformatics if you have questions about LRS, installation or activation.
The LRS Agent and Viewer installers are available in the Downloads section above. Activation and authorization may be required to use LRS services.